Return Policy

If you are not 100% satisfied with our product, you can return it and make an exchange for another one in our store. Exchanges are accepted following the next steps:

  • D'Wave Boutique ONLY gives store credit.
  • Send us a Return Request via dwaveboutique@gmail.com explaining the reason of the return. We will evaluate the conditions before approving the return. 
  • Exchanges are accepted after 15 labor days of receiving the product.
  • Products have to be in the original conditions. 
  • Items must have all labels/tags and have not been used. If the items have been used, they will be send back to you. 
  • The customers are responsible of the shipping costs of the returned item.
  • Items that have been in SALE cannot be returned.